Currently Alex is in network with most major commercial insurance (Aetna, UHC, Cigna, and BCBS), using Headway and Alma for billing. Krystina is unable to take insurance, but offers sessions at a reduced rate which can be submitted to your insurance for potential reimbursement via a superbill - check your policy details for out of network benefits.

Feel free to write a message using the contact form and we can check your benefits and provide an estimate regarding deductible, co-pay, etc.

Our practices offers both in person and virtual sessions. Our hours vary, but generally one of us or both are available everyday with Alex working daytime hours and Krystina mainly offering weekend availability.

Therapy is an individualized process, meaning it doesn’t look the same for everyone. There are some common elements though. Every client will be scheduled for an intake session where we spend time collecting background information, discussing practice policies, and determining a plan moving forward. Don’t worry- we are happy to walk you through the process.

This really depends on the individual, if they are using insurance, and finances. Typically speaking, initial sessions are weekly until the client begins making progress and decides to reduce the session frequency. Sessions need to be at least 30 minutes to bill insurance, but typically are 45-50 minutes.

Yes! Our policy states that you must cancel your session within 24 hours or you may be charged for the full cost of the session - this would be either the private pay rate or the insurance contracted rate depending on your individual situation. It is your responsibility to know what your rate is and to make sure you reach us in a timely fashion to cancel/reschedule your appt in order to avoid said fee. This fee allows us to keep running as we block off time for you that we cannot get back if you do not attend.